Shipping Policy
Nakshathra Import & Export
At Nakshathra Import & Export, we are committed to delivering fresh fruits and vegetables safely and on time. This Shipping Policy outlines our procedures for handling, dispatch, and delivery of orders.
1. Order Processing
- All orders are processed based on availability and confirmation.
- Processing timelines may vary depending on product type, quantity, and sourcing requirements.
- Orders are prepared with strict quality checks before dispatch.
2. Packaging Standards
- We use high-quality, export-grade packaging to maintain freshness and prevent damage during transit.
- Products are carefully sorted, graded, and packed under hygienic conditions.
3. Shipping Methods
- We offer domestic and international shipping through reliable logistics partners.
- Shipments may be transported via road, air, or sea depending on client requirements and destination.
4. Delivery Timelines
- Delivery timelines vary based on location, shipping method, and customs clearance (for exports).
- While we aim for timely delivery, delays may occur due to unforeseen circumstances such as weather, logistics issues, or regulatory processes.
5. Shipping Charges
- Shipping costs are calculated based on order volume, destination, and mode of transport.
- Final shipping charges will be communicated during order confirmation.
6. Customs & Duties (International Orders)
- For international shipments, customs duties, taxes, and import regulations are the responsibility of the buyer unless otherwise agreed.
- We ensure proper documentation to facilitate smooth customs clearance.
7. Risk & Responsibility
- Responsibility for goods may transfer to the buyer as per agreed shipping terms (such as Incoterms).
- We ensure that all shipments are dispatched in excellent condition.
8. Delivery Issues
- Any delays, damages, or discrepancies must be reported immediately upon delivery.
- Claims should be supported with proper evidence (photos, reports, etc.).
9. Contact Us
For any shipping-related inquiries, please contact us:
📧 Email: nakshathraimport@gmail.com
📞 Phone: +91 6300823508
📞 Phone: +91 7702942662